FAQ

We do offer wholesale pricing to FlowRider installations and select accounts. To see if you qualify please contact us at boards@flowridershop.com

Yes, we ship to any country that UPS will deliver to.

Yes, we do! Glad you asked. We are happy to work with a number of online affiliate merchants that are permitted to sell our products. Please talk to Rob Chalfant – 619-241-2521

You may first want to check that you are entering your credit card data properly and using the billing address attached to your credit card.

Rails are the sides of the board, this is the part of the board that helps hold the board in the water during turns.

Channels create a little bit more hold or traction during turns. The water flows through the channels or “grooves” as many people call them, and the board tracks a bit more causing it to feel a little more controlled and responsive.

There is not really one that is better, it comes down to riding style and what you are looking for. The longer boards tend to hold better on turns and have a larger landing area when trying tricks where you leave your board. The shorter boards tend to feel more responsive and quick under your feet. The have less rail which allows them to turn more quickly and be a little less sensitive to catching while doing spins.

EVA is the soft foam padding that covers the rail of all the boards and most of the tops of the boards. The EVA helps protect the board from damaging the ride surface and also helps protect the rider if they come in contact with the board.

Side cut is where the middle of the board is slightly narrower than the rest of the board. Boards without side cut have the widest point of the board in the middle of the board. Side cut which also looks like an hourglass shape came from the Snowboard industry. Boards that have side cut respond very quickly and move very quickly from side to side or rail to rail.

CARE INSTRUCTIONS FOR FLOWRIDER INC STAND UP FLOWBOARDS™ We are confident that you will love the feel of your new board. Nowhere else can you get a Flowboard with this level of performance, customization and attention to detail. Following these few simple “tips” will help you better maintain a longer life for your new board so you can get as many hours use as you can handle. Thank you for your support of FLOWRIDER and Flowboarding.™ TIP

#1: Avoid excessive temperatures and give the board a chance to dry.  DO NOT EXPOSE BOARDS TO LONG PERIODS OF INTENSE HEAT (LIKE INSIDE YOUR VEHICLE) AND/OR SUNLIGHT. OVER TIME THIS WILL CAUSE DELAMINATION OF THE EVA AND DAMAGE OR DISCOLORATION OF THE BOARD. IF YOU GET A BUBBLE IN THE EVA USE A NEEDLE OR RAZOR BLADE, MAKE A SMALL HOLE IN THE BUBBLE AND LET THE AIR ESCAPE THE EVA WILL RE-APPLY ITSELF TO THE BOARD. A DROP OF SUPER GLUE OR SILICONE CAN BE PUT OVER TO COVER THE INCISION. TIP

#2: STORAGE AND CARE ARE KEY.  STORING YOUR BOARD ON A HARD SURFACE OR REPEATEDLY PUTTING YOUR BOARD ON THE NOSE OR TAIL WILL RESULT IN SHORTER LIFESPAN OF THE BOARD. THE EVA MATERIAL WILL WEAR OUT AFTER TIME. THE ONLY SURFACE YOUR BOARD SHOULD COME IN CONTACT WITH IS THE RIDE SURFACE. TIP

#3: IF YOU MAINTAIN IT, IT WILL LAST.  IF YOU CRACK OR DAMAGE THE BOARD, GET IT FIXED RIGHT AWAY. IF YOU RIDE THE BOARD WHILE DAMAGED YOU WILL CAUSE FURTHER DAMAGE MAKING IT HARDER OR IMPOSSIBLE TO FIX LATER. SUPER GLUE WORKS VERY WELL WHEN RE-APPLYING THE EVA TO THE BOARD, OTHER SILICONE PRODUCTS LIKE SPONGE REZ™ OR MARINE GOOP™ ALSO WORK. INSPECT THE BOARD AFTER EACH USE!!!! TIP

#4: BIG TRICKS = BIG RISK TO YOU AND YOUR BOARD.  AGGRESSIVE RIDING MAY RESULT IN EXCESSIVE DAMAGE TO YOU AND YOUR BOARD. THE NATURE OF THE SPORT, THE SPEED OF THE WATER, AND THE IMPACT THE BOARD HAS WITH DIFFERENT AREAS OF THE RIDE AND OR RIDER, CAN ALL HAVE AN IMPACT ON THE LIFESPAN OF YOUR BOARD. EVEN WITHOUT EXTREME RIDING, THE BOARDS HAVE A LIMITED LIFETIME. TIPS

#5 RECOAT THE BOTTOM OF THE BOARD WITH CLEAR ACRYLIC OR ENAMEL TO KEEP IT SEALED  YOU CAN SPRAY CLEAR ACRLYIC/ENAMEL ON THE BOTTOM OF THE BOARD TO EXTEND THE LIFE AND SEAL ANY CRACKS OR CHIPS. BIGGER HOLES SHOULD BE PROFESSIONALLY REPAIRED.

FLOWRIDER Inc. brand does not offer any warranty, express or implied, of any kind. The “tips” listed in the care instructions above are just that—helpful tips to care for your board. They are not, and do not create, any express or implied warranty. As with all water sports, FLOW BOARDING can be a dangerous activity and should only be done with experienced supervision using proper equipment. FLOWRIDER, is not responsible for any injury, bodily harm or property damage incurred by any party in connection with using or riding these boards. The user of these boards assumes all responsibility and risk, and agrees to indemnify, and hold harmless, Wave Loch from and against all claims and expenses, including attorneys’ fees, arising out of the use of these boards.

Wood boards tend to have a little bit more flex to them, more like a skateboard. The wood boards also tend to be a little bit heavier and that added weight allows for the board to hold better on turns without spinning out. Wood boards are a lot less expensive but require a bit more preventative maintenance as well. Other boards have a lighterweight core material and multiple layers of fiberglass cloth. The weights of these boards can fluctuate depending on what materials are used. These boards tend to be a little bit more durable and require a little less maintenance.