Return and Refund Policy
Thanks for shopping at FlowRiderShop.com
If you are not entirely satisfied with your purchase, we’re here to help.
You have 15calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging. If your item is not in it’s original packaging you may be subjected to a re-stocking fee of $5 or more pending the condition of the item.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a 7-10 days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
3655 Pacific Highway, #A, San Diego CA, 92101
Items Not Eligible
Defective or used product cannot be returned and will be replaced or repaired at the manufacturer’s discretion. All product has a 30 day limited warranty.
No returns on sale items or used and demo items
How To Return Your Item
Return your product in a postage paid box to the address below and also send an email for quicker response to firstname.lastname@example.org (let me know if this is the correct email)
FlowRider Inc att: returns 3655 Pacific Highway Suite A San Diego, CA 92101